Terms of
Service
These terms govern the use of Ohlala Watch's OEM/ODM manufacturing services and outline the responsibilities, obligations, and principles applicable to all B2B client engagements.
Last Updated: June 2025
Innehåll
Acceptance of Terms
By submitting an inquiry, placing an order, signing a purchase agreement, or otherwise engaging Ohlala Watch for manufacturing services, you ("Client") agree to be bound by these Terms of Service ("Terms") in their entirety.
These Terms constitute a legally binding agreement between the Client and Ohlala Watch (Shenzhen), a watch OEM/ODM manufacturer registered and operating in Shenzhen, Kina. If you do not agree to these Terms, you must not proceed with any service engagement.
These Terms apply to all B2B transactions, including but not limited to product development, prototype sampling, mass production, and related consultation services.
Services Overview
Ohlala Watch provides end-to-end OEM/ODM wristwatch manufacturing services, including but not limited to:
- Custom watch design consultation and 2D technical drawing preparation
- Prototype and sample production for design confirmation
- Mass production of customized wristwatches (quartz and mechanical)
- Component customization: dial, case, hands, strap, movement, packaging, and branding elements
- Quality control inspection at incoming, in-process, and pre-shipment stages
- Export logistics coordination and documentation support
Ohlala Watch reserves the right to modify, suspend, or discontinue any service offering at any time, with reasonable prior notice to affected clients where applicable.
Client Responsibilities
The Client is solely responsible for the following throughout the engagement:
Design & Specifications
Providing accurate, complete, and legally permissible product specifications, design files, and brand assets. Confirming 2D drawings and samples before production proceeds.
Regulatory Compliance
Ensuring that the final product, varumärke, and intended use comply with all applicable laws and regulations in the Client's target market(s), including import requirements.
Timely Communication
Responding to design confirmations, sample approvals, and production queries within agreed timelines. Delays caused by the Client may affect production schedules and lead times.
Accurate Information
Providing truthful and accurate business information, including company details, intended use of products, and shipping destination. Misrepresentation may result in order cancellation.
Orders & Minimum Order Quantity
All orders are subject to confirmation by Ohlala Watch. An order is considered accepted only upon issuance of a written order confirmation or signed purchase agreement by Ohlala Watch.
Minimum Order Quantity (MOQ)
The standard MOQ is 300-500 pieces per model. Orders below this threshold may be declined or subject to additional setup charges at Ohlala Watch's discretion.
Lead Times
Sample lead time is 45-60 days from design confirmation. Mass production lead time is 45-60 days from sample approval and deposit receipt. Lead times are estimates and may vary based on complexity and supply chain conditions.
Order cancellations after production has commenced may result in forfeiture of deposits and charges for costs already incurred. Clients must notify Ohlala Watch in writing of any cancellation request.
Ohlala Watch reserves the right to refuse or cancel any order at its sole discretion, including cases where specifications cannot be met, components are unavailable, or the order conflicts with applicable laws.
Payment Terms
All prices are quoted in USD unless otherwise agreed in writing. Quoted prices are valid for 30 days from the date of issuance and are subject to change due to material costs, currency fluctuations, or updated specifications.
A deposit of 30-50% of the total order value is required to initiate sample production or mass production. The exact percentage will be specified in the purchase agreement.
The remaining balance is due prior to shipment, unless otherwise agreed. Goods will not be released until full payment is received and confirmed.
Accepted payment methods include bank wire transfer (T/T) and other methods as mutually agreed. All bank charges are the responsibility of the Client.
Ohlala Watch reserves the right to suspend production or withhold shipment in the event of overdue payments. Ohlala Watch may charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
Intellectual Property
The Client represents and warrants that all designs, logos, trademarks, and brand assets provided to Ohlala Watch are owned by or properly licensed to the Client, and that their use in the manufacturing process does not infringe upon any third-party intellectual property rights.
Ohlala Watch will not reproduce, sell, or disclose any Client-specific designs, tooling, or proprietary specifications to third parties without the Client's prior written consent.
Custom tooling, molds, and dies developed exclusively for a Client's order remain the property of Ohlala Watch unless a specific written agreement transfers ownership upon full payment of tooling costs.
Ohlala Watch retains ownership of all generic design templates, manufacturing processes, and technical know-how developed independently. Nothing in these Terms grants the Client any rights to Ohlala Watch's proprietary processes or pre-existing intellectual property.
Quality Control & Compliance
Ohlala Watch applies a multi-stage quality control process encompassing incoming component inspection, in-process assembly checks, water resistance testing, and final pre-shipment inspection. Products are manufactured in accordance with CE and RoHS requirements applicable to EU markets.
Quality standards and accepted tolerance levels will be defined in the purchase agreement or product specification sheet confirmed by both parties. Minor variations within accepted tolerances do not constitute defects.
Claims & Defects
The Client must inspect goods upon receipt and submit any quality claims in writing within 14 calendar days of delivery, accompanied by photographic evidence and a detailed description of the alleged defect.
Claims submitted after this period will not be accepted. Ohlala Watch's liability for accepted defect claims is limited to replacement of defective units, partial refund, or credit toward future orders, as determined by Ohlala Watch on a case-by-case basis.
Defects arising from misuse, improper storage, unauthorized modification, or normal wear and tear are excluded from warranty coverage.
Limitation of Liability
To the maximum extent permitted by applicable law, Ohlala Watch's total liability to the Client for any claim arising out of or related to these Terms or any order shall not exceed the total amount paid by the Client for the specific order giving rise to the claim.
Ohlala Watch shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profit, loss of revenue, loss of business opportunity, or reputational harm, even if advised of the possibility of such damages.
Ohlala Watch is not responsible for delays or failures caused by circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, port congestion, pandemics, supplier failures, or transportation disruptions (force majeure events). In such cases, Ohlala Watch will notify the Client promptly and endeavor to resume performance as soon as practicable.
Confidentiality
Both parties agree to treat as confidential all non-public information exchanged in connection with the engagement, including but not limited to product designs, prissättning, business plans, and technical specifications ("Confidential Information").
Neither party shall disclose Confidential Information to any third party without the prior written consent of the disclosing party, except as required by law or regulation, or to employees and contractors on a need-to-know basis who are bound by equivalent confidentiality obligations.
Confidentiality obligations shall survive the termination of any order or agreement for a period of three (3) years.
Ohlala Watch may reference the Client's brand name and general product category in its client portfolio or marketing materials only with the Client's prior written consent.
Termination
Either party may terminate an active order or service engagement by providing written notice if the other party materially breaches these Terms and fails to remedy such breach within 14 days of receiving written notice of the breach.
Ohlala Watch may immediately suspend or terminate services if:
- The Client fails to make payment by the agreed due date
- The Client provides false or misleading information
- The Client's requested products or activities violate applicable law
- Continuing the engagement would expose Ohlala Watch to legal or reputational risk
Upon termination, the Client remains liable for all costs incurred up to the date of termination, including materials procured, work in progress, and any non-refundable tooling costs.
Governing Law & Dispute Resolution
These Terms and any disputes arising from or related to them shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.
In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation within 30 days of written notice of the dispute. If negotiation fails, the dispute shall be submitted to binding arbitration administered by the Shenzhen Court of International Arbitration (SCIA) in accordance with its rules in effect at the time of the dispute. The arbitration shall be conducted in English, and the arbitral award shall be final and binding on both parties.
Nothing in this clause prevents either party from seeking urgent injunctive or interim relief from a competent court where necessary to protect its rights.
Contact & Notices
All legal notices, claims, or formal communications under these Terms must be submitted in writing via email or post to the contact details below. Notices sent by email are deemed received upon confirmation of delivery.
For general inquiries regarding these Terms or our services, please contact us:
Ohlala klocka
Shenzhen, Guangdong Province, Kina
Email: info@ohlalawatch.com
Ohlala Watch reserves the right to update or modify these Terms at any time. Clients will be notified of material changes. Continued engagement with our services following notification constitutes acceptance of the revised Terms.
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